July 16th, 2010
01:41 PM ET

Apple offers free cases for iPhone 4 reception problem

After a presentation saying the iPhone 4's reception problems have been "blown way out of proportion," Apple CEO Steve Jobs said Friday that all owners will receive free bumper cases to fix the issue.

People who already paid for a case, which reduces interference, will get a refund, Jobs said.

"We're not perfect; phones aren't perfect," Jobs said. "We want to make all our users happy."

The iPhone 4 broke Apple sales records after its release on June 24, drawing positive reviews from tech bloggers and almost religious fervor from Apple fanatics who lined up for hours to get their hands on one.

It has sold more than 3 million units, Jobs said Friday, and has been the most successful product launch in Apple history. He maintained that, despite the reception issue, the phone remains "our best product ever."

"It's not like Apple has had its head in the sand on this," Jobs said. "It's only been 22 days."

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Filed under: Apple • Technology
soundoff (3 Responses)
  1. Aabid

    I dont understand what the fuss is all about. The "antenna" problems that people are complaining about is actually the most revolutionary feature that Apple has ever produced. I can now abruptly hang up on so many people that I don't want to talk to and just blame my iPhone for it 🙂

    Apple should just call this the new i-blame feature. This is probably the one feature that's gonna change my life!!

    July 16, 2010 at 2:14 pm | Report abuse |
    • Niki

      LOLLL. Too funny, I can use this feature...On my way to get my iPhone 4!

      July 18, 2010 at 12:27 pm | Report abuse |
  2. Niki

    LOLLL

    July 18, 2010 at 12:26 pm | Report abuse |