NFL makes new offer to fans shut out of Super Bowl
Fans react angrily after being told their tickets would not get them seats inside the stadium for the Super Bowl.
February 9th, 2011
12:17 PM ET NFL makes new offer to fans shut out of Super Bowl

Imagine traveling thousands of miles, shelling out even more dollars and getting to the Super Bowl, arguably the biggest day of your life as a fan, only to find out that you don't have a seat.

That's exactly what happened to roughly 400 fans at Super Bowl XLV. Now, the NFL is sweetening its offer after robbing the group of its Super Bowl experience.

The 400 fans were forced to give up their seats at last week's Super Bowl after fire marshals deemed a section of Cowboys Stadium incomplete and uninhabitable. The decision was made just hours before kickoff and left a large cluster of die-hard fans displaced and displeased.

The NFL originally offered to give ticket holders a refund of $2,400 - or three times face value of their tickets - but the fans' complaints grew louder and the NFL was forced to up the ante.

On Monday, NFL Commissioner Roger Goodell promised those fans a ticket to next year's Super Bowl in Indianapolis. But the fans - mostly Packers and Steelers enthusiasts - will be getting even more for their troubles now.

The NFL followed up Tuesday, announcing the 400 fans could choose from a ticket to any future Super Bowl, including next year's, along with airfare and hotel, or the original $2,400 payout.

"We had more time to think about how to create a broader range of options that would better recognize the deep emotional bond that fans have for their team," NFL spokesman Greg Aiello wrote in an e-mail to The Associated Press on Tuesday.

Here's what to watch tonight (all times Eastern):

Los Angeles Clippers at New York Knicks (7:30 p.m., NBATV)

After falling 101-85 to Orlando on Tuesday, Blake Griffin and the Clip Show take their act to Madison Square Garden to face the Knicks.

No. 20 North Carolina at No. 5 Duke (9 p.m., ESPN)

One of college basketball's greatest rivalries resumes tonight when the Tar Heels hope to avenge a season sweep by the Blue Devils last season. Duke (21-2) hosts UNC (17-5) at Cameron Indoor Stadium, where Duke has won 32 in a row.

By the numbers

2 - Three-pointers Celtics guard Ray Allen is short of Reggie Miller's career total of 2,560, the most in NBA history. Allen can break the record Thursday when Boston hosts the Los Angeles Lakers.

7 - Days the St. Louis Cardinals have left to reach a contract extension with three-time NL MVP Albert Pujols. The slugger said he would cut off contract negotiations for the season when he reports to training camp on February 16.

35 - Losses for the Cleveland Cavaliers in their last 36 games after losing an NBA-record 25th consecutive game Monday. The Cavs look to snap their streak tonight when they host the Pistons (7 p.m. ET).

Post by:
Filed under: Baseball • College basketball • NBA • Pro football • Sports
soundoff (235 Responses)
  1. ichi

    Now they get TWO free superbowl trips? Hot damn.

    February 9, 2011 at 7:51 pm | Report abuse |
    • Justin H

      As I read it, it's an all expense paid trip to any future Super Bowl – next years OR some future year. Or they can take the original $2400 offer.

      February 9, 2011 at 8:25 pm | Report abuse |
  2. Justin H

    I have an idea for the NFL: Three times the ticket price plus a refund of airfare and hotel costs. That compensates for what was lost. Then add the trip to any future Super Bowl to make it right.

    All of that would be a drop in the bucket compared to what the NFL and everyone made from the Super Bowl, but it would help make the story go away.

    February 9, 2011 at 8:24 pm | Report abuse |
  3. gettincold

    This is crazy. The NFL screwed up. They're trying to fix it. Instead of working with them, these fans are now screaming lawsuit. The fans should just ask for (and the NFL should give them) complete reimbursement for their tickets, travel expenses, and a little for their inconvenience. That's it. Nothing more. Poop happens. The NFL thought that the seats would be ready in time but they weren't – they made a mistake. Let it go. It's so sad that folks constantly try to capitalize on the mistakes of others by filing a lawsuit. I understand that sports are (inexplicably) important to people but come on already, this is bordering on the ridiculous now.

    February 9, 2011 at 8:39 pm | Report abuse |
  4. Paul

    Here's the fine print on both options. If the fans take OPTION A (which is a ticket to next year's Super Bowl and 3 times face value of the ticket), the ticket would be transferable...meaning THEY CAN SELL IT ON THE INTERNET AND MAKE MAJOR MONEY ON IT!!!!!!!!!!!!! If they take OPTION B (which is a ticket to a future Super Bowl of the fan's choice, travel and hotel accommodations, and 3 times face value of the ticket), the ticket, hotel, and travel would be personalized with that person's name on it and could not be re-sold. Remember, the only thing the NFL has to do is just refund just face value of the ticket and/or move the affected fans to the same price or better price seats. If these fans take the NFL to the Super Bowl, any judge with common sense would tell these fans that they wasted the court's time and would rule that the NFL would only be liable for a refund of face value. Meaning...the fans would LOSE MORE GOING INTO COURT THAN WHAT THE NFL IS DOING TO MAKE IT RIGHT. Some people are STUPID.

    And by the way, the fine print was mentioned in a Yahoo news article, which I'm shocked that CNN didn't include in theirs.

    February 9, 2011 at 8:54 pm | Report abuse |
    • midnitejax

      Your assumptions are incorrect.The NFL was obligated to offer equivelent or better seating for THAT event. They did not. There is no language on the ticket that would state anything about later events. There is language refering to transfers or refunds. Weather or not they are transferable of refundable I cannot say. I beleive that any judge would see that they were sold tickets for seats that did not exist at the time of sale, and that was unbeknownst to the ticket buyers at the time of purchase. Go ahead and sell a car or house you don't have, and then try to give the buyers a trailer or gocart. Wanna bet what happens?

      February 9, 2011 at 9:39 pm | Report abuse |
    • Paul

      Inconvenience is much better than ending up in the emergency room or six feet under. Sadly people that can't fathom common sense can't grasp that fact.

      February 9, 2011 at 10:02 pm | Report abuse |
  5. midnitejax

    I think many of the bloggers have missed the point completely. This was one of the most popular Superbowls ever. It had the highest ratings ever. The NFL sold tickets for seats it didn't have....deliberately. To offer the holders of those worthless tickets a seat to watch the game, standing around, and staring at a TV set, is flat out insulting. Out of pure greed the NFL added seating that was unsafe according to the Fire Marshal. I wouldn't settle for crumbs, while the NFL owners dined on fillet Mignon. The NFL owners are about to lockout their players over greed. Why should victims of their greed settle for less?

    February 9, 2011 at 9:29 pm | Report abuse |
  6. Tim

    The value of real seats were about $5,000 the day of the game. Hotel rooms were $1000 that weekend, transportation/food/parking/etc were another $1000+, plus value of days off work. The NFL has to return the $800, but the other $1600 just won't cut it. Probably, the least the NFL can do is reimburse them all expenses that they can prove they spent. Plus something for being torchered (not getting to see game with family and friends at home). It will probably be in the neighborhood of $10,000 each. But that's fair. Even the people that went to the game were screwed somewhat. Those 400 people drove up the costs of hotel rooms and airplane tickets for everyone else, just by going there.

    February 9, 2011 at 9:37 pm | Report abuse |
  7. Traci

    Why are people so stupid. True sports are fun to watch, but when people spend so much money on ANY spors (tickets, jerseys, ect) so the over paid players can make millions of dollars for playing a GAME. Deserve what you get.

    February 9, 2011 at 10:39 pm | Report abuse |
  8. prab801

    For reading latest stories from your favorite sites, visit us at
    For quick demo, check out youtube video :
    For more info, find us on face book @

    February 9, 2011 at 11:20 pm | Report abuse |
  9. SirQL8

    Not even close, Rog. The view from your Ivory Tower must be fogged in from all the ganja you been smoking. See you in court, loser.

    February 20, 2011 at 3:10 pm | Report abuse |
1 2 3 4 5 6 7 8 9