NFL makes new offer to fans shut out of Super Bowl
Fans react angrily after being told their tickets would not get them seats inside the stadium for the Super Bowl.
February 9th, 2011
12:17 PM ET NFL makes new offer to fans shut out of Super Bowl

Imagine traveling thousands of miles, shelling out even more dollars and getting to the Super Bowl, arguably the biggest day of your life as a fan, only to find out that you don't have a seat.

That's exactly what happened to roughly 400 fans at Super Bowl XLV. Now, the NFL is sweetening its offer after robbing the group of its Super Bowl experience.

The 400 fans were forced to give up their seats at last week's Super Bowl after fire marshals deemed a section of Cowboys Stadium incomplete and uninhabitable. The decision was made just hours before kickoff and left a large cluster of die-hard fans displaced and displeased.

The NFL originally offered to give ticket holders a refund of $2,400 - or three times face value of their tickets - but the fans' complaints grew louder and the NFL was forced to up the ante.

On Monday, NFL Commissioner Roger Goodell promised those fans a ticket to next year's Super Bowl in Indianapolis. But the fans - mostly Packers and Steelers enthusiasts - will be getting even more for their troubles now.

The NFL followed up Tuesday, announcing the 400 fans could choose from a ticket to any future Super Bowl, including next year's, along with airfare and hotel, or the original $2,400 payout.

"We had more time to think about how to create a broader range of options that would better recognize the deep emotional bond that fans have for their team," NFL spokesman Greg Aiello wrote in an e-mail to The Associated Press on Tuesday.

Here's what to watch tonight (all times Eastern):

Los Angeles Clippers at New York Knicks (7:30 p.m., NBATV)

After falling 101-85 to Orlando on Tuesday, Blake Griffin and the Clip Show take their act to Madison Square Garden to face the Knicks.

No. 20 North Carolina at No. 5 Duke (9 p.m., ESPN)

One of college basketball's greatest rivalries resumes tonight when the Tar Heels hope to avenge a season sweep by the Blue Devils last season. Duke (21-2) hosts UNC (17-5) at Cameron Indoor Stadium, where Duke has won 32 in a row.

By the numbers

2 - Three-pointers Celtics guard Ray Allen is short of Reggie Miller's career total of 2,560, the most in NBA history. Allen can break the record Thursday when Boston hosts the Los Angeles Lakers.

7 - Days the St. Louis Cardinals have left to reach a contract extension with three-time NL MVP Albert Pujols. The slugger said he would cut off contract negotiations for the season when he reports to training camp on February 16.

35 - Losses for the Cleveland Cavaliers in their last 36 games after losing an NBA-record 25th consecutive game Monday. The Cavs look to snap their streak tonight when they host the Pistons (7 p.m. ET).

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Filed under: Baseball • College basketball • NBA • Pro football • Sports
soundoff (235 Responses)
  1. TCP

    Can we be done with this now?

    February 9, 2011 at 3:19 pm | Report abuse |
  2. NFL Rocks

    Way to go NFL, keep on rocking. This is why people love the NFL, the NFL loves them back. Couple that with the fact that football is the greatest game in the world (proved through research) and you have yourself one great organization. I wish more companies listened to complaints, thought about it reasonably, and then ponied up after thinking about it reasonably (if they should have, which they should have...).

    February 9, 2011 at 3:22 pm | Report abuse |
  3. peetz!

    Is it half-time yet?

    February 9, 2011 at 3:32 pm | Report abuse |
    • Chopswell


      That's cruel and unusual punishment! I still can't believe whoever works for the NFL and chose that b.s. for 1/2 time entertainment still has a job! None of them can even play an instrument. All they do is bump around like a gaggle of munkees.

      February 9, 2011 at 4:49 pm | Report abuse |
  4. Mark


    There are bigger tragedies in life.

    So, someone please tell me what "stress" goes for these days. How much is a pound of "disappointment". Someone please tell the NFL what the going rate is for these things so they can pay up and we can be done with this.

    February 9, 2011 at 3:34 pm | Report abuse |
  5. Christian

    I blame this on Jerry Jones he is the one responsible for the staduim not being done in time. The guy is a crook

    February 9, 2011 at 3:37 pm | Report abuse |
  6. Thom

    The NFL must have taken too many blows to the head and they are concussed.

    After raking in millions and millions of dollars, the only fair offer is for the NFL to pay for the game tickets, air plane tickets, and hotel costs of those denied seating. Anything less is a cheap way of avoiding compensating people fairly for their damages.

    February 9, 2011 at 3:37 pm | Report abuse |
  7. purplehayes67

    They should replay the game for those people!

    February 9, 2011 at 3:41 pm | Report abuse |
  8. Kees

    Look what Sparky did when Wally World was closed. We don't want to see that...

    February 9, 2011 at 3:45 pm | Report abuse |
  9. Theodore

    They pay the athletes tens of millions of dollars for throwing a ball. The least they can do is give 400 HARD WORKING AMERICANS a few thousand bucks.

    February 9, 2011 at 3:46 pm | Report abuse |
  10. mike

    Wow. I'm worried about where I maybe living in the next couple of months, if I can make my car payments and if I'm going to have money to put food on my table and these people are complaining about a missed opportunity at the Super Bowl? Grow a pair and STFU!

    February 9, 2011 at 3:48 pm | Report abuse |
  11. Chris

    In the grand scheme of things this is hardly news worthy.
    Besides, if those 400 fans choose the second deal of attending "any future superbowl"
    all the NFL has to do is hope that they hold out long enough for their team to make another
    appearance at the big game but those 400 fans could always die first.
    YOU FOOLS...TAKE THE $2,400 AND RUN!!!

    February 9, 2011 at 4:06 pm | Report abuse |
  12. shostakovicz

    Talk about catering to whiny people. Three times the price of their tickets wasn't enough, so they whined and got even more? Tell them to take a hike and quit whining!

    February 9, 2011 at 4:11 pm | Report abuse |
  13. Mike

    I still want to know who put the seats in??? The NFL or Mr Jones and why the inspection was done only Hours before the game. The NFL can apoligize all they want. SOMEONE made a call to add seats...Who was this. The Superbowl was in Dallas all year long and hours before the fire Marshall shut's it down, come on people theres more to this story, the NFL is just keeping it from us.

    February 9, 2011 at 4:17 pm | Report abuse |
  14. keith

    They were given more than enough for what they spent, but apparently that wasn't enough. I mean how is it that it is the NFL's fault because the fire marshal said no.....that's out of the NFL's hands. Its not as if the NFL can overrule the fire marshal. Just shows the greed that people have to blame someone for someone that was not their fault – be happy with the 3X value refund of your tickets. Atleast they went above and beyond what they could have

    February 9, 2011 at 4:30 pm | Report abuse |
    • joe

      It IS the NFL's fault. They've know for a while the game was going to be held there. Someone dragged their feet and now the NFL should have to pay.
      And in the meantime, these people paid for those tickets, the airfare, hotels, AND wasted a weekend because of the NFL's negligence.

      February 9, 2011 at 5:09 pm | Report abuse |
    • Korey99

      Keith, it's obvious that you are not very bright. But that's OK, We still have jobs that require low IQ, so we need morons like you. Let me spell it out for you. NFL knew weeks in advance that the seating may not be completed in time. The fire marshal probably did them a favour and waited until the last possible moment before handing them the verdict. According to your logic, you would happily buy a car that was undriveable. Instead of holding the manufacturer accountable, you blame the cop who impounded your car for missing breaks, bent steering, etc. You are too dumb to even serve my fries...But in case you were wondering, I like them hot, fresh, and quickly 🙂

      February 9, 2011 at 5:37 pm | Report abuse |
  15. Pointless1

    I don't know.. maybe they should have been prepared ahead of time to meet the amount of tickets they sold... just a thought..

    February 9, 2011 at 4:37 pm | Report abuse |
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