June 19th, 2011
06:02 AM ET

Customer's personal information stolen from Sega database

Hackers have stolen personal information from over 1.2 million customers of the Japanese gaming company SEGA, according to a company statement.

The breach occurred Friday and targeted user data from subsidiary "SEGA Pass", which is operated by Britain-based SEGA Europe Limited (SEL).

The service was "illegally accessed from outside and personal information of all 1,290,755 customers of the service... were brought outside of the system," according to SEGA. The information included names, birth dates, e-mail addresses and "encoded passwords," the statement said.

But the company emphasized that it "does not hold any confidential information such as credit card information." SEGA says it shut down service as soon as it confirmed the illegal access and sent affected customers an e-mail apology.

The company says it is investigating the cyber break-in.

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Filed under: Technology
soundoff (152 Responses)
  1. Andreas Moser

    What is a Sega?

    June 19, 2011 at 6:05 am | Report abuse |
    • Snake82608

      Good question

      June 19, 2011 at 7:41 am | Report abuse |
    • 57968548

      Ever hear of the game Sonic?

      That's sega.

      June 19, 2011 at 9:11 am | Report abuse |
  2. studdmuffins

    Not to worry, most of the people who registered with Sega of the early 1980s have long since earned driver licenses and moved on in life.

    June 19, 2011 at 6:16 am | Report abuse |
    • Joe

      They still make popular games. They're just out of the console market (because their consoles were overpriced rubbish)

      June 19, 2011 at 7:51 am | Report abuse |
  3. blastermaster

    did they use a tandy or commodore? if so there prob still printing the records with a dot matrix

    June 19, 2011 at 6:33 am | Report abuse |
  4. ron sobonis


    June 19, 2011 at 6:41 am | Report abuse |
  5. Laura

    I don't understand why things like this continue to happen. Maybe someone can explain this to me? The other comments suggest that these accounts may have been old accounts. I really don't understand why these gaming companies are being targeted. Whatever happened to the people arrested in Spain?

    June 19, 2011 at 6:46 am | Report abuse |
    • Chuck

      The gaming companies are being hit because the group doing it were/are influenced by them. Most of the targets are "just because" targets. Not sure why they chose sega of all people but I'm waiting for Microsoft to be hit, that should be funny.

      June 19, 2011 at 6:55 am | Report abuse |
    • Joe

      Because they can...

      June 19, 2011 at 7:50 am | Report abuse |
    • Jud Nelson

      Most of the gaming places are being targeted because of little to no security, they are easy targets. This is actually a good thing because it is bringing attention to many companies of their laxed security. These holes are easy to find and exploit. Personally, I would rather have user accounts taken then very important information. Most people do this just because they can are motivated because the company or someone made them angry in some way. Others have criminal intents, so for the moment lets just be happy that it is mostly gaming companies at the moment and not anything bigger. Microsoft gets hacked all of the time, they are only down for very short periods of time because of redundancy.

      June 19, 2011 at 7:50 am | Report abuse |
  6. Jazzzzzzzz

    Good morning Chuck. Happy Father's Day.

    June 19, 2011 at 6:56 am | Report abuse |
  7. Andrew@

    Clark recommended ScoutMob site...It actually has only a few major cities that are covered at this time. May be much better in the future if it catches on.

    June 19, 2011 at 6:57 am | Report abuse |
  8. Jazzzzzzzz

    Happy Father's Day Andrew.

    June 19, 2011 at 7:06 am | Report abuse |
  9. dmb

    Aaaah, cybersecurity is now showing up in millions dropping socail media links, companies who promote the use of chitter chatter, etc are now realizing risky part...insiders who create programs .....apparently the systems are getting easier to crack or never strong in beginning...networit and see what other gov offices get hit and large firms..networ.king was brought into the future for easy access and interaction..brought lot of unwanted business and problems to many...as economic problems grow so will cyber theft, lucrative and novices discovering all businesses at risk..some things good, like taking old fund raiser coupon books and scan in and called "new" name and e-mail daily, people think was new thing, old fundraising book in new twist, sometimes innovation is ok...

    June 19, 2011 at 7:22 am | Report abuse |
  10. rb63

    Ohh noo not sonic the hedgehog

    June 19, 2011 at 7:38 am | Report abuse |
  11. Michael

    Thieves use the same 'back door' to break into your operating system that your government uses to keep tabs on your online activities. Don't look for the government to allow this back door to be closed anytime soon.

    June 19, 2011 at 8:01 am | Report abuse |
    • AGeek

      Your tin foil hat is on too tight this morning.

      June 19, 2011 at 8:33 am | Report abuse |
  12. Charlotte

    Only one "customer's" information? Why is that such a big deal?

    June 19, 2011 at 8:06 am | Report abuse |
  13. Michael

    Pretend like that customers name is Charlotte then ask yourself that same question.

    June 19, 2011 at 8:23 am | Report abuse |

    LUCKLY i use a "TI99-4a" it can't be hacked

    June 19, 2011 at 8:30 am | Report abuse |
  15. EnglishAsAFirstLanguage

    The article says that over 1 million customers were affected, but the headline says that only a single "customer's" information was stolen. Which was it?

    June 19, 2011 at 8:44 am | Report abuse |
    • ChrisHF

      Ha. Nice catch. What is the opposite of "the golden age of journalism"?

      June 19, 2011 at 6:30 pm | Report abuse |
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