There’s no denying that New York is a changed place 10 years after the attacks that destroyed the twin towers and took the lives of 2,753 people.
The city has physically changed and people will forever mourn the losses. The psyche of the city has changed, too.
“We are more patient. We are more caring. I think people have bonded together,” said Sandy Levine, owner of the Carnegie Deli in midtown Manhattan. "I think we all think as one now."
Minas Polychronakis greets his customers every morning from behind the counter of his shoe shop on Wall Street. The store wasn’t always there. The original shop was on the lower concourse of the World Trade Center.
“It was raining glass, papers and bodies of course,” Polychronakis said. “I went outside and I saw the second plane hit the number two building.”
He saw a change in people that day, one that has lasted: "more kind."
"Sometime you have to pay the price to realize how good we are. They changed us for better," he said.
Newspaper columnist Pete Hamill has written about the people who make up the fabric that is New York for five decades.
“Because September 11 happened to us - not to me, not to he or she or you, but to us - that stayed in our character,” Hamill said.
“And I think with any kind of luck it will stay there as long as we’re here.”
Click the audio player to hear this story from CNN Radio's Steve Kastenbaum: