BlackBerry users irate about outage
A popular tweet making the rounds online today again focuses on Apple's dominance over the BlackBerry brand.
October 13th, 2011
10:41 AM ET

BlackBerry users irate about outage

[Updated at 10:41 a.m. ET] Research in Motion says BlackBerry service is fully restored globally after its worst-ever outage, reports.

The president of BlackBerry's parent company apologized Thursday for the device's worldwide service outage, and said service levels are improving in many areas.

"I apologize for the service outages this week," said Mike Lazaridis, who is also the founder and co-CEO of Research in Motion, in a videotaped message on the company's website . "We've let many of you down. But let me assure you that we're working around the clock to fix this."

It's a problem RIM can't win, Fortune reported.

But that hasn't satisfied many irritated users.

And naturally, when you take away the ability for tapped in people to communicate, they will find a way to communicate their anger about it - loudly. So many BlackBerry users have taken to one of the technological democratic forums, Twitter, to share their grievances.

Here's a quick glance at what some BlackBerry users have been saying:

A lot of the chatter has focused on users threatening to ditch their BlackBerry phones for other competitors.

Some joked that their long relationship with the company, was turning into such a bad experience it was like having a fight with their significant other that appeared to be leaning towards a break-up.

Some focused on how their device was completely unusable without data capabilities.

And there's also been one really popular joke that continues being passed around:

One of the hot topics aside from general bickering appears to be Apple fans throwing the outage in the face of Research in Motion. Some people are suggesting the timing could be particularly bad for Research in Motion, which has held a big advantage over the iPhone because of their BBM messaging service.  With the new Apple operating system set to release today, iPhone subscribers will get iMessage, Apple's answer to BBM.

Others said they didn't plan on paying their bill because of the lengthy service outages.

Some users, who have experienced these kind of outages before, lamented about when the problem might be fixed.

And many people who rely on BlackBerry phones as their work phone struggled to be able to access e-mails or get their work done. Even a news reporter for @NBCLA who appears to be covering the Conrad Murray trial expressed frustration with the service.

And perhaps in the ultimate clue of frustration, many users were sharing the link Many commented that the fact that the website existed was reason enough to ditch the phone.

In case you were curious, the site looks like this as of 10:00 a.m ET on Thursday:

And then finally, after service was restored, the site gave the green light to users:

soundoff (60 Responses)
  1. jacobus

    it's probably a conspiracy from Apple, they hired someone from anonymous to cause the problems at Blackberry

    October 14, 2011 at 12:57 pm | Report abuse |
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