Verizon says it's scrapping $2 payment fee
December 30th, 2011
03:25 PM ET

Verizon says it's scrapping $2 payment fee

Verizon Wireless said it will scrap a proposed $2 fee for one-time online or telephone payments, citing "customer feedback."

The fee, which Verizon said would have been a "convenience charge" for customers who make one-time bill payments using a debit or credit card, either online or by telephone, was set to go into effect on January 15.

Verizon had said the fee was designed to "address costs incurred by us for only those customers who choose to make single bill payments."

The plan still would have allowed customers to enroll in a service that would debit their bank accounts or charge their credit cards on a recurring basis for free. Customers also could have avoided the fee by paying at a Verizon store or mailing checks to the company.

Post by: ,
Filed under: Business
soundoff (35 Responses)
  1. jcurve

    They will just find another more 'silent' way of collecting the $2!

    December 30, 2011 at 3:32 pm | Report abuse |
    • Cobo Wowbo

      They'll most likely raise their rates.

      December 30, 2011 at 3:40 pm | Report abuse |
    • BobNAlabama

      Well, then they can just say "Goodbye" to this customer!

      December 30, 2011 at 4:11 pm | Report abuse |
    • justathought

      @BobAlabama, If Verizion raises their rates os will all the other wireless services.

      December 30, 2011 at 5:13 pm | Report abuse |
  2. Andrew

    Its about time we the people get a break. Everywhere you look one of the major company's is charging a fee for our convenience. Bank of America just changed me a convenience fee of $5 sure it's not a lot of mony for one person but take that number in the same set up by the billions. Big company's are making way too much money off the little guy

    December 30, 2011 at 3:33 pm | Report abuse |
  3. P Kent

    That was fast.
    They are still thieves
    I am glad I cancelled all the services I had with them.
    Nice try anyway Verizon.

    December 30, 2011 at 3:33 pm | Report abuse |
  4. Andreas Moser

    You can give the 2$ to me now.

    December 30, 2011 at 3:39 pm | Report abuse |
  5. Foamy the Squirrel ™

    Wait...they were going to charge a "convenience" fee for me to PAY them?
    Glad they heard me now.

    December 30, 2011 at 3:51 pm | Report abuse |
  6. antonio marcos

    heppy new yaers for yuor!!!

    December 30, 2011 at 3:53 pm | Report abuse |
  7. Bogart

    Oh man, now Verizon is not gonna screw up and lose customers to other carriers. They will still bully all for their dominance.

    December 30, 2011 at 4:04 pm | Report abuse |
  8. Cher

    Umm why would it cost Verizon money if the customer only did a single payment online, but not recurring?? So glad I'm not with Verizon anymore anyways.

    December 30, 2011 at 4:06 pm | Report abuse |
  9. BobNAlabama

    Good! I was one step away from moving my service to another carrier.

    December 30, 2011 at 4:08 pm | Report abuse |
  10. Joey Isotta-Fraschini ©:)™


    December 30, 2011 at 4:32 pm | Report abuse |
  11. Joey Isotta-Fraschini ©™


    December 30, 2011 at 4:35 pm | Report abuse |
  12. MagMuva

    In other news... Verizon, Netflix Compete for Dumbest Corporate Decision Award

    December 30, 2011 at 4:49 pm | Report abuse |
  13. whatagreatcountry

    So many more options lately: must be election time: Newt sheds tears, wonder if it helps?

    December 30, 2011 at 4:51 pm | Report abuse |
  14. Mary

    Great first step- now how about the media expose ComCast for doing to the same thing

    December 30, 2011 at 5:20 pm | Report abuse |
  15. Jeff Frank (R-Ohio) "The Lunatic Fringe'"

    Everybody...and I mean everybody wants to "DEBIT YOUR BANK ACCOUNT".
    The butcher, the baker, the candlestick maker. The insurance, the assurance, your recent traffic occurance. Cat payment, dog payment, frog payment. Twiddle-dee, twiddle-dum, enough to make you numb.

    December 30, 2011 at 5:32 pm | Report abuse |
1 2