An Indiana man is demanding a direct apology from a Transportation Security Administration agent in Florida who, the man says, spilled his grandfather's ashes during an airport bag check - and then laughed off the incident.
And John Gross is also demanding that the TSA release any security surveillance tapes of the incident - tapes that the federal agency claims simply don't exist.
Gross, 30, was returning home from visiting family in Orlando, Florida, on June 19, carrying with him a portion of his grandfather's ashes that had been passed along by an uncle - a "real sentimental kind of guy," says Gross - when he approached TSA screeners. A female agent wearing blue latex gloves inspected the contents of his bag, says Gross, including the jar clearly labeled "Human Remains."
"I said, 'Please be careful, these are my grandpa's ashes,'" Gross told CNN Wednesday. But, he said, the agent proceeded to stick her finger in the jar then accidentally spilled its contents on the airport floor.
She then laughed, according to Gross - not an uproarious cackle, but a chuckle that he found offensive nonetheless.
"She thought it was funny," he said. "I wanted to smack her."FULL STORY